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FAQ
Question & Answer
PasswordLab is a robust on-premises password management solution designed for businesses. It offers a secure and efficient way to manage and protect credentials within your organization.
PasswordLab ensures security through six layers of protection, including on-premises installation, its own firewall, non-written master key encryption, AES-256 bit encryption for credentials, TLS encryption for data transfer, and comprehensive user interaction logging.
PasswordLab is extremely versatile. It can be deployed on major cloud platforms like AWS, Azure, or GCP, as well as on in-house servers or other cloud vendors such as DigitalOcean, Linode, or OVH.
PasswordLab is remarkably efficient, requiring just 1GB RAM, a 10GB hard drive, and a Linux OS. This makes it suitable for protecting credentials for a team of up to five users.
Absolutely. PasswordLab is designed with non-technical users in mind. It comes with a user-friendly mobile app, a Chrome browser plugin, and a web app for seamless navigation and password management.
PasswordLab operates on a per-user pricing model, making it cost-effective and scalable for businesses of all sizes.
While PasswordLab doesn't come with pre-built integrations, we are open to custom-tailored integrations for larger enterprises.
PasswordLab offers different support tiers, including enterprise support, next business day support, same-day support, and dedicated support.
You have full control over data access. PasswordLab can be placed behind your corporate VPN, ensuring that only those within the office can connect.
Getting started is easy! Contact us for a quick demo, and our team will guide you through the seamless onboarding process.
Yes, we offer a trial version of PasswordLab. Contact our sales team to get started and experience the power of secure password management.
Absolutely. PasswordLab is flexible and can be customized to meet the unique needs of your business. For customizations, please contact our sales team to discuss your requirements.
PasswordLab adheres to industry best practices for security, and while we don't currently have specific certifications, our commitment to data security is paramount.
For support inquiries, please email our support team at hello@askarlabs.com, and we'll be happy to assist you promptly.
Yes, PasswordLab offers the flexibility to upgrade your user seat at any moment. Whether you need to accommodate new team members or expand usage, you can initiate an upgrade, and we will charge you the additional seat's cost on a prorata basis. This ensures that you only pay for the additional seats for the remaining duration of your licensing period.
Downgrading user seats is not possible when the license is active. However, you have the option to adjust the number of seats when applying for the renewal of the license. We recommend assessing your team's needs carefully and selecting a user seat plan that aligns with your current and future requirements. If you have specific concerns or questions about your licensing, feel free to reach out to our sales or support team for personalized assistance.